Privacy policy

Data Controller

The company responsible for processing your data under this Privacy Policy is:

LES SEVIQUES S.L.U.
NIF: B75441873
Address: Pol. Ind. Malloles, C/ Esquirol, 4, 08500, Vic, Spain
Email address: lopd@rgmetalshaping.com
Website: www.lesseviques.com
Phone: 938122744
Registered in the Commercial Register of Tarragona

At LES SEVIQUES S.L.U., we recognize the importance of protecting your personal information and are committed to treating it responsibly and in accordance with data protection laws.

This privacy policy aims to regulate all aspects related to the data processing of the different users who browse or provide their personal data through the different forms located on the website.

Personal Data

Personal data is information that identifies you or makes you identifiable. Through the website, in the fields provided for this purpose, we collect the personal data that the user provides to us: name, surname, email, telephone, postal address, town, etc., as well as any data that you voluntarily provide to us through any of the social networks in which the user is registered. In this case, privacy will depend on the settings established by the user as well as the terms and conditions of the social network itself.

The user's visit to the website does not imply that they have to provide any information about their personal data. However, if they do provide it, the data will be processed lawfully, subject at all times to the principles and rights set forth in the GDPR 2016/679 of April 27, 2016, and the LOPDGDD 3/2018 of December 5.

Purpose, duration, and legitimacy of processing:

We will process the data that the user provides to us for the following purposes:

  • To respond to the request or query made by the user through the contact form located on the website. We collect and process the user's personal data to process and manage their request, query, or any other request made through said form. We will keep this data for the time necessary to fulfill their request and for the time established by law, with a minimum duration of 3 years.

The legal basis for data processing will be the consent given by the user by selecting the acceptance box of our privacy policy before sending the request. The user has the right to revoke their consent at any time without affecting the lawfulness of the processing based on consent prior to its withdrawal.

  • To improve your browsing experience on the website. We will keep this data as long as the user does not revoke their consent to its processing by deleting cookies and for the time established by law, with a minimum duration of 3 years.

The legal basis for improving your browsing experience on the website is the consent given by the user when accepting cookies. The user has the right to revoke their consent at any time without affecting the lawfulness of the processing based on consent prior to its withdrawal.

  • To manage our social media and send you information about our activities and products. We will keep this data as long as the user does not revoke their consent to its processing and for the time established by law, with a minimum duration of 3 years.

The legitimate basis for managing our social media and sending you our activities and news is the consent you give us for this purpose. The user has the right to revoke their consent at any time without affecting the lawfulness of the processing based on consent prior to its withdrawal.

  • To manage the user's registration and participation in the blog comment form located on the website. These comments will be managed by the WordPress platform. The data provided will be kept as long as the user does not request to unsubscribe from the blog content and for the time established by law, with a minimum duration of 3 years.

The legal basis for data processing will be the consent given by the user when registering through the blog subscription form and by selecting the acceptance box of our privacy policy before sending their request. The user has the right to revoke their consent at any time without affecting the lawfulness of the processing based on consent prior to its withdrawal.

  • To manage experiences or opinions regarding products and/or services through user testimonials that will be published on the website to help other users. The only personal data published from the testimonial will be the user's name and city. The data provided will be kept as long as the user does not request its revocation and for the time established by law, with a minimum duration of 3 years.

The legal basis for data processing will be the consent given by the user when registering through the form provided for this purpose on the website and by selecting the acceptance box of our privacy policy before sending their request.

  • To attend to and manage the purchase made by the user through the purchase form located on the website. We collect and process the user's personal data to process the order and subsequent payment for the products and services offered on the website. We will keep this data for the duration of the contractual relationship between the parties and for the time established by law for compliance with tax obligations.

The legal basis for data processing will be the execution of a sales contract to which the interested party is a party. If the user does not provide their personal data, their purchase cannot be managed, and the requested service cannot be provided.

  • To save the abandoned shopping cart and remind the User that they have left a product in the shopping cart, if they had started a purchase by entering their email address. The data will be stored from the moment the User adds the selected product to the shopping cart until they confirm it for a period not exceeding five days.

    The legal basis for data processing will be the legitimate interest of the Controller in facilitating the purchase of the product for which the User has shown interest by adding it to the cart.

  • To send communications, bulletins, or newsletters about LES SEVIQUES S.L.U. products. With the user's consent, we collect and process their personal data to send them information about our products and services. We will keep this data as long as the user does not revoke their consent to its processing and for the time established by law, with a minimum duration of 3 years.

The legal basis for data processing will be the consent given by the user when selecting the acceptance box of our privacy policy before subscribing to the newsletter in the form provided for this purpose on the website. The user has the right to revoke their consent at any time without affecting the lawfulness of the processing based on consent prior to its withdrawal.

  • To register as a "registered user" through the registration form located on the website, which will allow the user to access their private service area and inform them of our activities, being able to send them commercial communications of our new services by any electronic means. We will keep this data as long as the user does not request to unsubscribe from the registration and for the time established by law, with a minimum duration of 3 years.

The legal basis for data processing will be the consent given by the user when registering through the registration form and selecting the acceptance box of our privacy policy before sending their request. The user has the right to revoke their consent at any time without affecting the lawfulness of the processing based on consent prior to its withdrawal.

  • To manage the sending of satisfaction surveys based on the purchase of the requested product or service to continuously improve our customers' experience. Personal data will be deleted once the survey is completed and for a reasonable time to make improvements, activate new services, and comply with applicable legal requirements.

The processing of your data will be based on the legitimate interest in improving service quality when the user has acquired goods and/or services. In the absence of such a contractual relationship, data processing will be based on the user's consent collected in current regulations. Likewise, if you withdraw your consent to any of the processing, this will not affect the lawfulness of the processing carried out previously.

  • To manage communications submitted through the complaint channel implemented by the Controller. We will process personal data (if the communication is not anonymous) and information provided by the interested person with the purpose of managing and resolving the complaint made through the channel and which is accessed through the website.

The legal basis for their processing is the fulfillment of a mission carried out in the public interest, as well as compliance with a legal obligation.

The data will be kept only for the time essential to decide whether or not to initiate an investigation into the reported facts. In any case, after three months from the data entry, if the complaint has not progressed, it can only be kept for the purpose of evidencing the system, in an anonymized form. If the complaint has progressed, it will be deleted and blocked from the internal complaints system, being kept for a period not exceeding ten years. The data may continue to be processed by the competent authority and body in the event of an investigation into the reported facts.

Data will only be communicated to third parties when it is necessary for the adoption of disciplinary measures or for the processing of judicial procedures that, where appropriate, proceed, without prejudice to notification to the competent authority of facts constituting a criminal or administrative offense.

Assignment or communication of personal data and international transfers

Your data will not be communicated or transferred to third parties, unless there is a legal obligation or those providers linked to the Controller who act as data processors.

Our servers are located in the European Union, and generally, we contract service providers also located within the European Economic Area or in countries that have been declared to have an adequate level of protection.

If we need to use external service providers that require the transmission of personal data outside the European Union or in countries that have not been declared to have an adequate level of protection, we will ensure the security and legitimacy of your data processing through adequacy decisions, standard clauses, binding corporate rules, exceptions, or any other instrument approved by the supervisory authority that offers adequate guarantees for the international data transfer.

Data update

It is important that for us to keep personal data updated, the user informs us whenever there has been any modification to it, otherwise, we are not responsible for its veracity.

The user guarantees that the personal data provided is truthful, ensuring that all information provided corresponds to the real situation, that it is updated and accurate, and undertakes to communicate any modification.

Third-party data

If the user provides data of third parties for any purpose to LES SEVIQUES S.L.U., they guarantee that they have obtained this data lawfully, that they have previously informed the affected parties, obtaining their consent to communicate it, and that the information provided is accurate and truthful.

Mandatory nature of the requested information

All our forms have an asterisk (*) for mandatory data. If the user does not provide these fields, or does not check the acceptance box of the privacy policy, the information will not be allowed to be sent.

Use of passwords

To access the Private Area, the USER must "Log in" and include the email address and password generated in the registration form in accordance with the complexity rules established at any time on the website.

Users are responsible for the proper custody and confidentiality of any of the identifiers and/or passwords they have selected during registration, and undertake not to transfer their use to third parties, nor to allow their access to unauthorized persons.

Likewise, it will be the user's obligation to immediately notify the Controller of any fact that allows the improper use of identifiers and/or passwords, such as theft, loss, or unauthorized access to them, in order to proceed with their immediate cancellation.

Rights of interested parties

You have the right to access your data and to obtain confirmation of its processing, as well as a copy of the personal data being processed. You have the right to update it and request the rectification of inaccurate data or request its deletion when the data is not necessary for the purposes for which it was collected. You can request the limitation of the processing of your data and oppose its processing by revoking your consent, as well as exercise the right to data portability. Likewise, you have the right not to be subject to decisions based solely on the automated processing of your personal data. You can exercise your rights by contacting us at lopd@rgmetalshaping.com.
If you consider that your rights have not been adequately addressed, you have the right to file a complaint with the supervisory authority at www.aepd.es.

Processing of data of minors

Whoever provides data through the forms on this website and accepts its processing declares to be over 14 years of age, and access and use of the portal by minors under that age is prohibited. If at any time, the Controller detects that a minor under 14 has provided personal data, we will proceed to cancel them. Likewise, parents or guardians may in any case contact LES SEVIQUES S.L.U. to block the access account of minors in their care who have registered by misrepresenting their identity.

Social Networks

The purpose of tools such as Facebook, Twitter, Instagram, etc., or other social media, is to provide visibility and disseminate the activities carried out by our organization. These tools store personal data on the servers of their respective services and are governed by their own privacy policies. It is recommended to review and read the terms of use and privacy policy of the social network at the time of registration, taking into account the different configuration options related to the degree of privacy of the user's profile on the social network.

Likewise, the Controller reserves the right to remove from its social media any information published by third parties that violates legality, incites it, or contains messages that attack the dignity of people or institutions. This also includes the right to block or report the profile of the author of such messages.

Cookie Treatment

A cookie is a small file that is downloaded and stored on the user's computer when they access a website. Cookies allow the website, among other things, to store and retrieve information about the user's browsing habits or their equipment and, depending on the information they contain and the way they use their equipment, they can be used to recognize the user.

The user has the option to prevent the generation of cookies by selecting the corresponding option in their browser program. You can get more information by reading our Cookie Policy.

Update date: 03/09/2026